Information Technology Specialist (Product Owner)
U.S. Trustee Program — Salt Lake City, Utah, United States
Job description
This position serves as a Information Technology Specialist (Product Owner), located in the Department of Justice (DOJ), United States Trustee Program, Executive Office for United States Trustees, Management Operations, Office of Information Technology, Application Services Branch. The incumbent serves as the primary liaison between business stakeholders and technical delivery teams, translating mission needs and user requirements into actionable work items and acceptance criteria.
Duties:
The duties and responsibilities for a Information Technology Specialist (Product Owner) GS-2210-14 generally include, but are not limited to, the following: Defines and communicates a clear product vision and roadmap for assigned USTP application systems, ensuring alignment with program mission, strategic goals, and user needs. Owns and manages the product backlog: creates, refines, and prioritizes user stories, epics, and features based on business value, stakeholder input, technical feasibility, and organizational priorities. Defines and tracks product performance metrics and key results; uses data-driven analysis to inform backlog priorities and demonstrate value delivered. Evaluates emerging technology capabilities-including AI-powered features such as intelligent document processing, automated data extraction, and decision-support tools-for potential inclusion in the product roadmap, ensuring alignment with federal AI policies and responsible AI principles. Serves as the primary point of contact for business stakeholders on product scope, priorities, timelines, and trade-offs. Manages stakeholder expectations through regular communication, product demonstrations, and transparency about progress, risks, and impediments. Provides guidance to IT leadership on product strategy, user experience priorities, and the potential impact of technology investments on program operations. Participates in IT strategic planning, capital planning, and investment control activities by providing product-level cost-benefit analysis and value assessments
Location: Location Negotiable After Selection (and 19 other locations)
Education:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-14 level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.
How you will be evaluated:
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You must meet all qualifications, including meeting or exceeding the cut score on the required assessments. Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. Additionally, we will review your supporting documents and resume to determine if you are in the "Area of Consideration" for this vacancy. Government-Wide Merit Promotion vacancies may only accept applications from a limited audience, pay careful attention to the "Who May Apply" and the "Hiring Paths" information. Please follow all instructions carefully. Errors or omissions may affect your eligibility. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Information Resources Strategy and Planning Information Technology Program Management Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stakeholder Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. "The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment." BASIS OF FINAL RATING: DOJ's Merit Promotion Procedures will be used to evaluate candidates. If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13035007.
Other information:
The link below is a link to the USTP field office locations to be negotiated at time of selection as duty location. U.S. Trustee Program | U.S. Trustee Regions and Offices | United States Department of Justice Additional selections may be made from this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. Probationary or Trial Period (as applicable): As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: 1) your performance and conduct; 2) the needs and interests of the agency; 3) whether your continued employment would advance organizational goals of the agency or the Government; and 4) whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. *Continued under Benefits
How to apply:
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 09/09/2026 to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59PM (ET) on 09/09/2026. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements) Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. Need Help? If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc. Reasonable Accommodation: To request reasonable accommodation for any part of the application and hiring process, please contact Joel Schielie at joel.schielie@usdoj.gov for assistance. *Continued from Required Documents: If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP: You must submit your separation notice or agency RIF letter from your agency OR if you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force. Submit a copy of your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential, and duty location OR Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.