Supervisory IT Specialist
Administrative Office of the U.S. Courts — Washington, District of Columbia, United States
Job description
This position is in the Department of the Chief Information Office, Product Development Office (PDO), Mission Support Systems Division (MSSD). MSSD develops, delivers, and supports case and client management systems for the federal Judiciary, including the probation and pretrial services offices.
Duties:
The Supervisory Information Technology Specialist serves as the Probation and Pretrial Services Branch Chief within the Mission Support Systems Division (MSSD) in the Product Development Office (PDO). The position provides comprehensive, end-to-end oversight of the design, development, implementation, integration, and operation of the judiciary's mission-critical probation and pretrial services case management systems, including the transition from established legacy systems to modernized environments. The incumbent ensures that product goals and strategies remain aligned with the broader mission and established organizational priorities. This position reports to the MSSD Chief. Duties include, but are not limited to: Leads and oversees all activities related to the Probation and Pretrial Services Branch's suite of applications and effectively executes Senior Product Manager functions. Works with organizational leaders and product teams to translate business and user needs into requirements, define product vision, establish priorities, and support effective product planning and development. Reviews and evaluates product proposals, solutions, and strategies and authorizes implementation in alignment with organizational priorities. Keeps division leadership and key stakeholders informed of product activities, progress, risks, and outcomes. Develops and oversees product roadmaps, priorities, and backlogs to support strategic objectives and delivery requirements. Engages directly with federal courts to gather user feedback and identify current and future business and product needs. Develops product implementation and communication strategies and works with operations and technical delivery teams to support effective product adoption. Conducts research and analysis of court operations, user needs, emerging requirements, and alternative solutions to inform product strategy and development. Represents PDO and communicates product value, capabilities, and strategic direction to executive leadership, courts, and other stakeholders. Performs other duties as assigned by the MSSD Chief or PDO leadership.
Location: Washington, District of Columbia
Education:
This position does not require education to qualify.
How you will be evaluated:
We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.
Other information:
The AO is an Equal Opportunity Employer.
How to apply:
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 09/08/2026 to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13036081